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Live Dealer Casino

Live Dealer Rules

HERITAGE LIVE DEALER is an Interactive Web Cam Casino bringing you live casino games via the Internet. Games such as Blackjack, Baccarat and Roulette are played with live dealers through streaming video that allows you to interact with the dealers and other players via chat.

The games are monitored by pit bosses with many years of experience in the casino industry. The pit boss is also there to ensure that our customers are happy and that they are treated as if they are in a land based casino. We will continue to develop and add more games and do whatever it takes so you will enjoy your LiveDealer experience.

Our Live Dealer Casino offers a different option for the players that really enjoy a live experience.

Live Chat with real dealers, Real odds, Open 24 hours 7 days a week... REAL TIME, REAL ODDS, REAL FUN!

Account - Fund your casino account
- Click cashier
- Enter amount to transfer and click ok
- Click get money

Game
Select type of game
- Click on game icon

Table
Select your table
- Click box with your table limit preference

Chair
Select your chair
- Click an open seat

Amount to wager
Select an amount to wager
- Click chip denomination from chip tray.
- Now place mouse over your respective betting circle and left click until desired amount is displayed.
- Future wagers of the same amount may be placed by clicking the re-bet button.
- To bet an amount that is different from the chips denomination ($75) click the chips that add up to that amount ($25 + $25 + $25).
- To clear your present wager while bet time is open, press the clear button.

Play the game by clicking the action buttons (hit, stand, double, split, surrender, insurance.)

Chat Etiquette

Inappropriate behavior online is not tolerated in any way and may be cause for instant termination of your ability to use this service. This includes, but is not limited to, solicitation of any kind including posting of e-mails, phone numbers, websites, racial slurs, as well as derogatory comments directed at our staff as well as other players.
In the event you wish to discuss a matter with one of our pit bosses in private, please click on the word "pit boss" located in the upper right corner of the chat window.

Blackjack Basic Rules

BLACK JACK

How to Play the Game

Bets are placed on the blackjack table in the circle immediately in front of you. Each bet must be made in accordance with the minimum and maximum table limits, which vary from table to table. Players must place and confirm their bets before the end of the betting period, which ends when the croupier announces "No more bets."

Object of the Game

The object is to achieve a higher card count than the croupier without exceeding a count of 21.

Play

Beginning on the croupier's left, a card is dealt face up to each player in turn with the croupier being last in rotation. A second card is then dealt in the same manner, face up to each player; the croupier does not get a second card yet.

Once all initial cards are dealt, each player gets a turn to improve their counts. The order of the turns is the same as the order the cards were dealt. During your turn, you have the option of standing or hitting (drawing) one or more cards to improve your count. Once you stand, your turn is over. If you exceed a count of 21, this is called a bust, and you lose your bet immediately; otherwise, your bet remains unresolved. If your initial count (with two cards) is 21, this is called a blackjack. You are not allowed to draw to (hit on) a blackjack. If there is no possibility that the croupier also has a blackjack (that is, the croupier's card is neither a face card, a Ten, nor an Ace), then you win your bet immediately upon the start of your turn, and your bet is paid off at 3 to 2. If there is a possibility that the croupier also has a blackjack, the resolution of your bet is delayed until the croupier's final count is established.

After all players have had a turn, the croupier takes a second card, then stands or draws as appropriate, according to the house strategy. If the croupier exceeds a count of 21, she busts, and all unresolved bets are winners. If she stands without busting, each player's count is then compared to the croupier's. If your count is closer to 21 than the croupier's, you win. If the croupier's is closer, you lose. If you and the croupier tie, the bet is a push (or standoff), which means you neither win your bet nor lose it. Once all bets have been resolved, the croupier announces the beginning of the next betting period.

Cards

Face cards (Jacks, Queens, and Kings) are worth 10, while Aces are worth 1 or 11. After a player has stood, a hand containing one or more Aces is considered to be at its highest possible value without exceeding 21.

Player Options

After the first two cards are dealt, each player gets an opportunity to improve their counts. They may also alter their wagers in the following ways:

Splitting Pairs

Pairs, two cards of equal rank, may be split into two separate hands, each with a bet equal to the original bet amount. If you split your hand, the first subhand is dealt a second card, and you are permitted to stand or hit one or more cards to improve the count. Once you stand on your first subhand, your second subhand is dealt a second card, and you are then permitted to stand or hit on that hand.

Split Aces are an exceptional case. When you split a pair of Aces, each subhand receives exactly one additional card with no option to you to hit. Further, a count of 21 with the two cards in a subhand of split Aces is not considered a Blackjack, and will lose to a croupier's Blackjack. Subhands may not be resplit.

Cards of the same value can be split one time. Example: Player is dealt two 7's and splits them, the next card out is another 7, the player will have to play that hand as a 14, and may choose to hit or stand. If the the player is splitting Aces, only one card will be dealt to each Ace.

If a player splits pairs against an eventual dealer blackjack, the player will only lose his initial wager, as the split wager and any subsequent wagers (double down) will be refunded.

Doubling Down

After the first two cards are dealt, you have the option to double down, which means you wager an additional amount equal to your original bet and receive exactly one more card on that hand. You may also double down after splitting a pair, except in the case of splitting Aces (because split Aces are only permitted a second card).

If a player doubles down against an eventual dealer blackjack, the additional bet will be refunded back to the player's account, resulting in just the original wager being lost.

Insurance

If the croupier's up card is an Ace, you may obtain insurance, which is a wager of a sum equal to one half of your original bet. If the croupier draws a Blackjack, the insurance pays two to one. If the croupier fails to draw a Blackjack, you lose your insurance. You may obtain insurance even if you have blackjack. **If you accept the Insurance the system will not allow you to ask for more cards. If you are dealt a Blackjack and the dealer has an Ace showing you may opt for even money.

Surrender

Surrender offers the player the choice to fold their hand at half of the original bet. The option for surrender will appear for all hands, except when the dealer's up card is an ace. The decision must be made prior to taking any other action on the hand.

House Strategy

Unlike the players, the house has no choice in whether it hits or stands on its hand. The house must:

- Hit on a count of 16 or less.
- Stand on 17 or more.

Payouts

A Blackjack, a two-card 21 not arising on a split, is paid at three to two as long as the croupier does not also have a Blackjack. If both you and the croupier have a Blackjack, the bet is a push. A Blackjack beats any three-or-more-card 21.
All other winning bets are paid at one to one.
A croupier/player tie is a push, and neither wins nor loses.
You bust and lose your bet with a card count exceeding 21.

Blackjack House Rules

We highly recommend all other programs and applications be closed while running Live Dealer

Attention Players:

We are pleased to announce that we now have logic in place that will apply Blackjack Basic Strategy to your hand in the event you lose connection with our system.

Basic strategy will be applied in the event you lose connection from our servers anytime after the bet timer expires. When you review the chart below you will notice that we needed to modify the basic strategy in certain cases. The cases we needed to change are related to hands that are recommended to be splits as well as those that are recommended to be doubled down. When Basic Strategy recommends a split or double down, our system will NOT be able to process this action, due to the fact we have no way of debiting the money from your account. We hope that you find this new service of value.

Please note that if you are connected and do not make a decision as to hit, stand, double, split, surrender or stand in the allotted time, our system will treat that as a stand and no further cards will be dealt to your hand.

Please make sure of the selection you make before clicking on it. WE WILL NOT BE ABLE TO GO BACK AND GIVE YOU A CARD UNDER ANY CIRCUMSTANCES.

During the fanning/shuffling process, if a player places a wager and then leaves the table prior to the start of the hand, the player's bet will be cancelled. After a game has begun, if a player leaves his seat after placing a wager, the hand will continue utilizing Basic Strategy (please see chart below).

After a shuffle is completed, all decks will be cut at 25% and the yellow cut card will be placed at a depth of approximately 50% of the shoe.

If the yellow card is the first card in the shoe to start a new hand, one last hand will be dealt. If the yellow card comes out during the hand, that hand will be the final hand played and the shoe will be deemed complete and a new shuffle will be done.

Dealers change tables on a rotating basis every 30 minutes. A card is burned on each dealer change according to the following guidelines: After a shuffle there will be one card burned. After each dealer change one card will be burned. A temporary dealer change (restroom break) will not have any cards burned. If a dealer change occurs immediately after a shuffle, there will be only one burned card and not two.

If it is necessary to temporarily close a table, any un-played hands will be cancelled.

If a player clicks an action button (hit, stand, split, double, surrender, etc.) and then changes his mind, there is no recourse to the player and the hand will continue, based on his action selected.

If cards are dealt out of order (player is skipped), if possible, the supervisor will rearrange the cards to the proper sequence. This will only apply if the secondary cards have not been dealt. Otherwise, the hand will be cancelled. If too many cards have been dealt versus the number of players available, the hand will be cancelled.

If the dealer starts dealing prior to the system starting, the cards will be repositioned and rescanned to the same sequence.

If the dealer picks up the player's cards prior to the hand being completed, the cards will be replaced in the correct sequence and the game will continue on to its completion. The animation will be used for proper verification regarding the replacement of cards by position.

If an extra card comes out of the shoe after the game is completed and that card is visible to the players, that card will still be used as the next card to be dealt at the beginning of the next hand.

If a card falls off the table the supervisor will replace it in its proper position.

If a bad scan occurs, (two cards coming out of the shoe at the same time) the hand will be cancelled.

If the dealer deals cards to an empty seat, the cards will be repositioned to the proper sequence.

If the system disconnects a player from an ongoing game, a manual return will be applied to the player's balance.

Players may only play one hand at a time. Multiple hands cannot be played by the same player concurrently.

Click here to see the Heritage Sports Blackjack Basic Strategy Guide

Roulette

ROULETTE

We highly recommend all other programs and applications be closed while running Live Dealer

Roulette House Rules
- Dealers change tables on a rotating basis every 30 minutes.
- If it is necessary to temporarily close a table, any un-played hands will be cancelled.
- If the dealer manually inputs the wrong number, the pit boss will make a print screen, check the wagers to determine the appropriate winners and losers, and then make the proper credit adjustment.
- If the ball is dropped into the wheel too early, before the game begins, the entire game will be restarted with a fresh spin.
- If the ball comes out of the wheel, the pit boss will be called to retrieve the ball and restart the game.
- If a player's connection is lost after he places his bets the game is continued.
- If the system disconnects a player from an ongoing game, a manual return will be applied to the player's balance.

The following table illustrates the payouts by wager type within each tables limit.

BET

PAYS

Black / Red

1 to 1

Even / Odd

1 to 1

1 - 18 / 19 - 36

1 to 1

1st 12 / 2nd 12 / 3rd 12

2 to 1

Columns 12 #

2 to 1

Sixline 6 #

5 to 1

Corners 4 #

8 to 1

Street 3 #

11 to 1

Split 2 #

17 to 1

Straight #

35 to 1

Single Zero Wheel
Roulette is the quintessential game of chance with one objective: Guess which number will be the next to come up.

The Roulette Table consists of a spinning wheel with numbered slots, a small white ball and a betting layout that allows bets to be placed on one or more numbers at a time.

The wheel is spun in one direction and the ball is propelled around the outer edge of the wheel in the opposite direction. Eventually, the ball will decrease in speed and fall toward the spinning wheel where it will bounce around for a while until it lands in one of the numbered slots. If your bet is a "hit", the casino pays a variety of odds based on the number of numbers covered by your bet.

How to Play
To play roulette, you place your bet or bets on numbers, rows, or corners of the inside of the table layout or on the outside (see inside outside bets).

Repeat Bet
To repeat bets, click the repeat button on the table.

Straight Bets
Straight Bets cover one number only. Bets are placed directly on top of the desired number.

Split Bet
A Split Bet covers two numbers by placing chips on the line between any two adjacent numbers.

Street Bet
A Street Bet covers 3 numbers by placing chips at the head of a row. Other 3 number bets can also be made at the intersection with zeros.

Corner Bet
A Corner Bet covers 4 numbers by placing chips at the 4-corner

Intersection of 4 numbers. A 4-Number bet can also be made on a European table by playing the zero line.

Double Street Bet
A Double Street Bet covers 6 numbers by placing chips at the head of the line between two rows.

Outside Bets
Outside Bets are designed to include various groupings of 12 or 18 numbers.

Dozen Bet
A Dozen Bet covers 12 numbers by placing chips on the 1st, 2nd, or 3rd Dozen areas.

Column Bet
A Column Bet covers 12 numbers by placing chips on the "2 to 1" areas at the far side of the layout.

Even Money Bet
An Even Money Bet covers 18 numbers by placing chips on either the "1-18", "Even", Red Black, "Odd", or "19-36" areas.

Baccarat

BACCARAT

In order to have a consistent and enjoyable experience, we highly recommend all other programs and applications be closed while running Live Dealer

During the fanning/shuffling process, if a player places a wager and then leaves the table prior to the start of the hand, the player's bet will be cancelled. After a game has begun, if a player leaves his seat after placing a wager, the hand will continue.
After a shuffle is completed, all decks will be cut at 25% and the yellow cut card will be placed at a depth of approximately 75% of the shoe.
If the yellow card is the first card in the shoe to start a new hand, one last hand will be dealt. If the yellow card comes out during the hand, that hand will be the final hand played and the shoe will be deemed complete and a new shuffle will be done.
Dealers change tables on a rotating basis every 30 minutes. A card is burned on each dealer change according to the following guidelines: After a shuffle there will be one card burned. After each dealer change one card will be burned. A temporary dealer change (restroom break) will not have any cards burned. If a dealer change occurs immediately after a shuffle, there will be only one burned card and not two.
If it is necessary to temporarily close a table, any un-played hands will be cancelled.
If an extra card comes out of the shoe after the game is completed and that card is visible to the players, that card will be burned.
If a card falls off the table the supervisor will replace it in its proper position.
If a bad scan occurs, (two cards coming out of the shoe at the same time) the hand will be cancelled.
If a player's connection is lost after placing a bet the hand will continue.
If the system disconnects a player from an ongoing game, a manual return will be applied to the player's balance.

The game is dealt with an 8 Deck shoe

Object Of the Game

The object is to correctly predict which of the two hands (Player or Banker) will have a point value closest to 9.

Player

When the Player's first two cards total 0, 1, 2, 3, 4, or 5, and the Banker hand has a point value of 7 or less, the Player gets a third card. Otherwise, the Player does not get a third card.

Banker

Whether the Banker gets a third card depends on what the value of the Player's third card (if any) is.

If the Player does not get a third card, and the Player hand has a point value of 7 or less, and the Banker's first two cards total 0, 1, 2, 3, 4, or 5, then the Banker gets a third card.

If the Player does get a third card, then the Banker gets a third card when:

- the Banker's first two cards total 0, 1, or 2; or
- the Banker's first two cards total 3 and the Player's third card is not an 8; or
- the Banker's first two cards total 4 and the Player's third card is 2, 3, 4, 5, 6, or 7; or
- the Banker's first two cards total 5 and the Player's third card is 4, 5, 6, or 7; or
- the Banker's first two cards total 6 and the Player's third card is 6 or 7.

Payouts

Player 1 to 1
Banker 1 to .95 (due to commission)
Tie 8 to 1
Player Pair 11 to 1
Banker Pair 11 to 1
Any Pair 5 to 1

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